Frequently Asked Questions

Topics
    Getting Started
  • Clean your bottle

    Wash bottle on first use by hand or dishwasher (top rack safe). Separate cap, straw and bottle bottom when washing. Allow to dry.

  • Prepare the KOR+ filter for use

    To prep filter, rinse under running water for 20 seconds. Then, soak overnight (8 hours) in water within filter tube packaging or the bottle (do not yet place filter in straw). Soaking in water helps optimize the minerals in filter for first use.

  • Insert your filter into cap and straw

    Once filter is prepped, gently insert filter, open-end facing up, into lid base and ensure snug (as shown here). Sleeve the straw over the filter, twist cap down over the straw.

  • Fill with water and enjoy!

    Fill bottle with tap or filtered water up to level that meets the top of the KOR water drop logo.

  • Daily Hydration Guidelines
  • How much should KOR+ should I drink daily?

    While every person is different, we recommend drinking three (3) bottles of KOR+ daily to receive the optimum hydrogen benefits. KOR+ can be a central part of your overall daily hydration such as regular water, coffee, juice, water-rich foods, etc.

  • How much water does the KOR+ bottle hold?

    The bottle holds 610mL or 20.6 ounces.

  • When should you drink KOR+?

    For best performance, consider drinking one bottle slowly and consistently in the morning, afternoon and evening at times other than eating and exercise. Drinking KOR+ before and after your workout may help your performance and recovery.

  • Can I drink KOR+ while eating?

    We do not recommend drinking water, including KOR+, shortly before, during or up to one hour after eating. Instead, we recommend liquefying your foods through chewing, which activates your digestive system (and digestive hormones followed by enzymes). Drinking KOR+ antioxidant and alkaline water on an empty stomach does not trigger your digestive system in the way certain foods do.

  • Should I drink KOR+ while exercising?

    KOR+ works best when consumed in the hours leading up to exercise and hours after. As the filter restricts flow in order to enhance water with antioxidants and electrolytes, drinking KOR+ during heavy exercise might prove challenging for some. Further, proper hydration is best achieved through consumption leading up to and after exercise. Consider removing the filter and storing in tube during exercise if needed.

  • Care and Use
  • How do I clean and care for my KOR+ bottle?

    Detach the straw and remove the filter. Put the filter in to the KOR+ tube provided, store in cool and dry place while you wash your bottle. KOR+ bottle is dishwasher safe (top rack). Recommended to hand wash with a soft bristle brush to clean the sides with warm, soapy water. If needed, use a small bristled brush to clean out the straw's mouthpiece.

  • Is it dishwasher safe / machine washable?

    Yes! The KOR+ bottle is dishwasher safe (top rack). Be sure to first remove and store filter. Disassemble cap, straw and bottle for cleaning.

  • How often should I clean my KOR+ bottle?

    We recommend washing daily (or at least every other day based on use) as you would a glass used for water. Since our mouths naturally harbor bacteria, it is highly recommended to consider washing daily. KOR+ cap does help protect the spout from germs when closed.

  • How do I store my filter while cleaning my bottle?

    Use the KOR+ filter tube with cap for safe keeping while you wash your bottle.

  • How long does the filter last?

    KOR + filter should be changed every month when your new filter arrives. The KOR+ filter has been designed to provide optimum filtration, antioxidant H2, eletrolytes and alkaline water for 1 month based on normal (3 to 5 bottles/day) use. KOR+ filters are sold by subscription only, so you'll never forget to change your filter.

  • Warning on altitude and temperature changes.

    We encourage you to bring KOR+ wherever you go! Just note that altitude (such as going up in an airplane) or heat can cause pressure to build up in KOR+, which might cause water to spurt from the mouthpiece when the cap is opened. To prevent this, simply twist the lid open about a quarter turn to release the pressure. Then tighten the lid back on, sip and enjoy! (This reaction is quite common in closed containers such as lotion bottles, snack bags and other straw-based reusable water bottles).

  • Can I drink juice, Gatorade or other flavored beverages from the KOR+?

    The KOR+ filter only works with water. If you want to drink flavored beverages, just remove the filter and the KOR+ will work fine. Otherwise, you might ruin the filter and/or cause your beverage to taste bad.

  • Will the KOR+ function without the filter in place?

    The KOR+ bottle was designed to work best with the KOR+ filter. However, with the filter removed, the KOR+ bottle will work fine as a general sports water bottle.

  • What happens if my filter freezes?

    We don’t recommend freezing a moist filter because the water will expand when frozen, which may lead to breakage. Therefore you should inspect the filter. If it isn’t cracked or broken, it will still function.

  • Product Specs
  • What is the bottle made from?

    All components of the KOR+ bottle are made from health-safe, BPA-Free materials. The bottle and straw are made from BPA-Free Eastman Triton polyester. The cap is made from BPA-Free polyethelene. The spout is made from medical grade silicone.

  • What is the filter made of?

    The KOR+ filter is a proprietary formulation of activated carbon, made from coconut shells (for filtering), that is embedded with patented, FDA and NSF approved rare earth minerals used to dynamically enhance water on contact.

  • Is the filter certified as safe?

    The KOR+ filter is made from activated carbon and minerals that have been FDA and NSF certified for material safety. Further, the composed filter of cabon and minerals has been indepently tested and certified as safe by SGS Testing Lab.

  • What are the dimensions and weight?

    The KOR+ bottle has H 9.47" x W 2.85" x L 1.75" and weight of 7oz.

  • What does the KOR+ filter remove?

    The KOR+ filter both purifies and enhances water as you sip. The activated carbon removes chlorine, bad taste and odor from everyday potable tap water and has been independently testing to meet the standards of NSF 42. In addition to removing Further, KOR+ reduces many other contaminants commonly found in tap water. (Please note, KOR+ is for use only with US regulated tap water or filtered water; do not use with non-potable water that may contain bacteria or virus.)

  • What does the KOR+ fitler add?

    KOR+ adds molecular hydrogen (H2) and electrolytes such as magnesium, potassium and calcium. This process also causes the pH of water to be raised up to an alkaline level of 9.5.

  • Are there documented effects of drinking Hydrogen Water?

    To learn more about the benefits of molecular hydrogen visit The Molecular Hydrogen Foundation at www.molecularhydrogenfoundation.org

  • Subscriptions, Shipping, and Account
  • How do subscriptions work?

    KOR+ is only sold direct by subscription. We do not sell bottles or filters separately. To enjoy KOR+, sign up for a subscription to receive your bottle and first filter. Then, every 30 days (month) you will receive a new KOR+ filter. You can cancel your subscription at any time.

  • Do you ship outside of the US?

    No. Currently we only offer KOR+ to customer addresses within the United States.

  • How do purchase multiple subscriptions?

    You may purchase additional subscriptions for friends and family by creating separate customer accounts.

  • How much does shipping cost?

    Shipping for KOR+ is always free.

  • How do I cancel my subscription?

    You may cancel your subscription at anytime by logging into your online account and selecting to cancel.

  • Warranty and Returns
  • Returns and exchanges

    We offer an unconditional money-back guarantee. If you do not enjoy KOR+, you can return your bottle and unused filter for a full refund within 30 days of your receipt.

  • What if my bottle breaks or has an issue?

    Your KOR+ bottle is 100% guaranteed throughout the live of your OR+ active subscription. If your bottle becomes damaged at anytime, we're happy to replace it with a new one. We only ask for you to cover a $5 shipping fee.

  • If I have other questions, who should I contact?